Onward
and upward

• Various Locations 

Are you ready to take your sales career to new heights? Jet OUT is seeking a dynamic and motivated Sales Director to join our team. As the Sales Director, you will drive revenue growth within your territory by identifying new business opportunities and building lasting relationships with customers. You will be the face of Jet OUT, showcasing the benefits of co-ownership and ensuring customers have an exceptional experience from start to finish.  This is an incredible opportunity to join a company that values a high quality of life and a family-friendly culture and offers a supportive environment for your professional growth. 

• A driven sales professional with a high school diploma (college degree in business with a sales emphasis preferred).
• Minimum of five years of sales experience, preferably in the aviation or luxury goods sector.
• Excellent written and verbal communication skills, organizational abilities, and multitasking skills.
• Proficiency in HubSpot and a strong understanding of business financial and tax areas.
• A team-oriented mindset with high energy, a thirst for knowledge, and a courteous demeanor.

• Prospecting & Growth: Identify and engage with potential customers, building trust and effectively closing deals to maximize growth potential in territory.
• Market Intelligence & Strategy: Conduct competitive market analysis, develop and implement strategic sales strategies, and adjust positioning  to grow our market leadership.
• Customer Relationship Management: Maintain and enhance relationships with existing customers, assist with onboarding, and document all interactions in HubSpot, our core CRM tool.
• Collaboration & Professional Development: Work alongside the marketing team to create exceptional customer experiences, stay updated with industry trends, and promote a positive safety culture. 
   

• High school diploma required; college degree in business with a focus on sales preferred
• Minimum of five year of sales experience, preferably in the aviation or luxury goods sector
• Strong understanding of business financial and tax areas
• Excellent written and verbal communication skills
• Exceptional organizational and multitasking abilities
• Proficiency in Hubspot and accurate data entry skills
• Ability to build and maintain professional relationships with internal and external customers
• Creative problem-solving skills with a sense of urgency
• Dedication, punctuality, and a team-oriented mindset
• High energy and courteous demeanor

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Three weeks of paid time off
• Vision insurance
  
  

• Jet OUT Inc. Operations Control Center - Milwaukee, WI (MKE)

Jet OUT is looking for a highly motivated, detail-oriented Flight Dispatcher to join our team! This position reports directly to the Director of Dispatch and Flight Scheduling. Jet OUT is an innovative co-ownership platform, making private aviation more accessible and efficient for both business and personal travelers. Utilizing more than 5,000 regional airports, we get our owners exactly where they need to be, precisely when they need to be there, while minimizing cost and maximizing productivity. Our success shows in the growth we have experienced over the past couple years and we are currently in need of dispatchers to join our team. 

• Manage day-to-day activities, including flight release, airworthiness assessments, and weather assessments.
• Confirm the availability of airplanes and flight crews in a timely fashion as flight requests are received while optimizing flight schedules for service quality and cost.
• Ensure that the flight crew being assigned are qualified, trained, and scheduled in accordance with FAA and company duty and rest time requirements.
• Coordinate with maintenance to assess aircraft airworthiness before dispatching flights.
• Monitor the progress of each flight, paying specific attention to weather and field conditions at departure, destination, and alternate airports.
• Exercise operational control authority as the first point of contact for flight crews in cases of flight changes caused by weather, maintenance, passengers, ATC, flight crews, etc.
• Coordinate with all appropriate parties regarding unscheduled operation of aircraft due to weather, airport conditions, emergency situations, etc.
• Initiate emergency response plan as necessary.
• Work with Dispatch and Concierge team members to analyze operational factors and restrictions that may affect the successful completion of a flight.
• Communicate in a timely and professional manner with internal departments and to assist customers.
• When required, handle incoming calls, texts, and emails with professionalism and urgency.
• When required, obtain vital information from customers while assessing the credibility of situations.
• Promote customer service during all phases of flight planning.
• Promote a positive safety and reporting culture.
• Report any potential or observed safety issues via appropriate methods.
• Provide coaching and on-the-job training for new-hire dispatchers.
• Perform other duties as assigned or required.
  
  

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• Three weeks PTO
• Life Insurance
• Up to 11% profit sharing contribution to employees 401(k)

• Bachelor’s degree strongly preferred
• FAA Dispatcher License or flight dispatcher experience strongly preferred
• Excellent written and verbal communication skills
• Computer savvy
• Computer proficiency and accurate data entry skills
• Must have strong multitasking skills
• Previous experience in customer service setting strongly preferred, whether in a call center or face to face setting
• Ability to work with internal and external customers, and maintain professional relationships
• Sense of urgency and creativity in solving problems
• Must be dedicated, punctual, and team oriented
• Must be courteous and high energy

• Jet OUT Inc. Operations Control Center - Milwaukee, WI (MKE)

Jet OUT is looking for a highly motivated, detail-oriented Concierge to join our team! This position reports directly to the Director of Customer Experience. Jet OUT offers an innovative co-ownership platform, making private aviation more accessible and efficient for both business and personal travelers. Utilizing over 5,000 regional airports, we get our owners exactly where they need to be, precisely when they need to be there while minimizing cost and maximizing productivity. Our success shows in the growth we have experienced over the past couple of years and we are currently in need of concierges to join our team.

• Face of customer service working directly with Jet OUT customers and clients
• Handle incoming calls, texts, and emails with professionalism and urgency.
• Obtain vital information from customers while assessing the credibility of situations.
• Communicate with outside customers and internal departments to assist customers.
• Work closely with dispatch team to relay customer information and requests
• Manage day-to-day logistics for customers, including transportation, lodging, catering, and other specific requests.
• Provide exceptional customer service to the standards set by Jet OUT.
• Create personalized experiences for customers on a flight-by-flight basis.
• Make sure customers are satisfied by providing thorough follow up.
• Document all customer interactions in client database.
• Input information accurately into the database in a timely manner.
• Print and organize flight data as necessary.
• Optimize flight schedule while monitoring costs and service quality.
• Promote a positive safety and reporting culture.
• Report any potential or observed safety issues via appropriate methods.
• Provide coaching and on-the-job training for new-hire concierges.
• Perform other duties as assigned or required.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• Three weeks PTO
• Life Insurance
• Up to 11% profit sharing contribution to employees 401(k)

• High school diploma
• Excellent written and verbal communication skills
• Excellent organization skills
• Ability to perform basic math and time calculations
• Computer savvy
• Familiarity with Google Sheets and various other computer programs
• Computer proficiency and accurate data entry skills
• Must have strong multitasking skills
• Previous experience in customer service setting strongly preferred, whether in a call center or face to face setting
• Ability to work with internal and external customers, and maintain professional relationships
• Sense of urgency and creativity in solving problems
• Must be dedicated, punctual, and team oriented
• Must be courteous and high energy

On the road

The lead Technician is a self-starter who would enjoy playing a key part in the growth of Jet OUT. This is our first base in Florida and has room for expansion. This person would take on a lead role in coordinating maintenance, scheduling, inventory control, and detailing of the aircraft (two Cessna Citation CJ4 Gen 2s). This person would be a direct lead over one other A+P who also takes on the main role of detailer as well. This person would be available for departures and generally work an 8-hour day. They would overlap the hours of the technician, and tasks that need 2 people can be handled then. We are hiring a second technician who will take on the majority of cleaning/stocking aircraft, but the lead tech will be trained on and do these things as well when needed.

• Perform troubleshooting and resolve squawks on aircraft
• Perform some scheduled maintenance inspections
• Perform post-flight inspections of aircraft to Jet OUT standards
• Be onsite for departures
• Coordinate upcoming maintenance with the director of maintenance
• Manage on-site inventory
• Manage scheduling of 2nd shift technician/detailing
• Promote a culture of safety
  
  

• Be available for full-time plus have on-call availability
• Have a vehicle
• Have an A+P license
• Will take an on-site leadership role and coordinate with Director of Maintenance 
• Manage on-site inventory and coordinate with parts control in MKE
• CJ4 experience preferred
• Have your own tools. (specialty tools will be provided)
• Pass initial and random drug testing
  
  

• Full Time

• From $75,000 per year

• 401(k) with company matching
• Health, dental, and vision insurance
• HSA
• Life insurance
• Paid time off
• Professional development assistance

• 8 hour shift
• Evening shift
• Extended hours
• Monday to Friday
• On call
• Weekends as needed
  
  

• Aircraft maintenance: 1 year (Required)

• Airframe & Powerplant License (Preferred)

On the road

The evening shift Technician/Aircraft Detailer will resolve squawks when aircraft return to base and handle the detailing/cleaning/re-stocking of aircraft for flights. The shift will overlap with the Lead Technician for completing tasks that require 2 techs. This person will also coordinate with the Director of Customer Experience regarding cleaning/stocking. The evening shift consists of Sunday - Thursday, approximately 2 pm -9 pm, depending on the flight schedule. Saturday schedule splits with Lead Tech or on-call Tech.

• Perform troubleshooting and resolve squawks on aircraft
• Perform some scheduled maintenance inspections
• Perform post-flight inspections of aircraft to JetOUT standards
• Be onsite for returns
• Assist the aircraft maintenance lead technician
• Aircraft interior and exterior cleaning and polishing
• Exterior wet and dry wash
• Brightwork metal polishing
• Complete interior detail
• Dry clean carpet and upholstery
• Leather cleaning and conditioning
• Stain removal
• Wood trim polishing
• Lavatory and galley sanitation
• Restock aircraft galley provisioning and go-bags
• Reorder base provisioning stock (food & beverages)
• Rotate galley food and beverage stock
• Remove and dispose of expired stock
  
  

• Be available for full-time plus have on-call availability
• Have a vehicle
• Have an A+P license
• CJ4 experience preferred
• Have your own tools. (specialty tools will be provided)
• Able to self-manage time
• Pass initial and random drug testing
  
  

• Full Time

• $56,000.00 per year

• 401(k) with company matching
• Health, dental, and vision insurance
• HSA
• Life insurance
• Paid time off
• Professional development assistance

• 8 hour shift
• Evening shift
• Extended hours
• Monday to Friday
• On call
• Weekends as needed
  
  

• Aircraft maintenance: 1 year (Required)

• Airframe & Powerplant License (Preferred)