Onward
and upward

• Scottsdale / Phoenix Metro

We are seeking a highly motivated and results-oriented Business Development Associate (BDA) to drive Jet OUT's expansion. This sales-driven role focuses on comprehensive support for the sales cycle, from initial lead generation and qualification to post-sale client relationship management, targeting C-level decision-makers and high-net-worth individuals. The BDA will work closely with Sales Directors, providing critical support in guiding qualified buyers through the sales process and securing commitments for Co-Ownership and Co-Lease. Responsibilities include conducting market research, engaging in outbound prospecting, managing CRM data in HubSpot, developing strategic growth plans, identifying and engaging potential Jet OUT Owners, cultivating strategic partnerships, providing market intelligence, and representing Jet OUT at industry events. The BDA will play a key role in facilitating Sales Directors' efforts to achieve regional sales goals and drive revenue growth.

• Lead Generation and Qualification
  Conduct market research, engage in outbound prospecting, and execute targeted outreach to generate and qualify leads for Sales Directors.
• Outbound Engagement
  Utilize various prospecting techniques with an emphasis on outbound calling and in-person meetings to connect with key decision-makers.
• CRM Management
  Maintain accurate and timely documentation of sales interactions and pipeline opportunities within HubSpot.
• Strategic Collaboration
  
  Partner with Sales Directors to develop and implement strategies for market growth.
• Business Development
  
  Proactively identify and engage potential Jet OUT Owners by initiating strategic conversations about Co-Ownership and Co-Lease programs, directly driving new business opportunities.
• Strategic Partnerships: Cultivate relationships with key business stakeholders to conduct educational activities and seminars, effectively promoting the Jet OUT brand and expanding market reach.
• Sales Cycle Support
  Assist in all stages of the sales process, from initial outreach and qualification to meeting coordination and post-sale client relationship management.
• Market Intelligence
  Stay up-to-date on aviation trends, market insights, and competitor offerings to enhance lead conversion and sales effectiveness.
• Event Representation
  Represent Jet OUT at industry events, networking functions, and private aviation expos as needed.

• Adaptability
  Thrive in a dynamic sales environment and adjust strategies to maximize results.
• Collaboration
  Work closely with sales leadership to achieve regional sales goals.
• Results-Oriented
  Proactively drive lead generation and revenue growth.
• Service Excellence
  
  Provide a concierge-level experience, understanding and addressing the needs of high-net-worth individuals.
• Curiosity
  
  Continuously seek market insights and innovative engagement strategies.

• 1-5 years of experience in sales, business development, or lead generation (aviation experience a plus).
• Proven ability to engage C-level executives and high-net-worth individuals.
• Excellent communication and relationship-building skills.
• Highly motivated and goal-oriented with experience in outbound sales calls.
• Proficiency with CRM tools, preferably HubSpot.
• Strong analytical skills to analyze market data and develop prospecting strategies.
• Professional presence and representation skills.
• Willingness to travel for industry events and customer meetings.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• 3 weeks PTO
• Life Insurance
• Up to 11% profit sharing contribution to employees 401(k)

• Join a fast-growing leader in private aviation.
• Access a premium network of high-net-worth individuals and business leaders.
• Be part of an innovative and performance-driven team.
• Enjoy uncapped earning potential and clear career growth opportunities.

• Fort Lauderdale, FL 

As the Sales Director, you will drive revenue growth within your territory by identifying new business opportunities and building lasting relationships with customers. You will be the face of Jet OUT, showcasing the benefits of Co-Ownership and ensuring our customers have an exceptional experience from start to finish. Rewarding commission incentive plan with a solid base salary.

• Prospecting & Growth: Identify and engage with potential customers, building trust and effectively closing deals to maximize growth potential in territory.
• Market Intelligence & Strategy: Conduct competitive market analysis, develop and implement strategic sales strategies, and adjust positioning to grow our market leadership.
• Customer Relationship Management: Maintain and enhance relationships with existing customers, assist with onboarding, and document all interactions in HubSpot, our core CRM tool.
• Collaboration & Professional Development: Work alongside the marketing team to create exceptional customer experiences, stay updated with industry trends, and promote a positive safety culture. 
   

• A driven sales professional with a high school diploma (college degree in business with a sales emphasis preferred).
• Minimum of 5 years of sales experience, preferably in the aviation or luxury goods sector.
• Excellent written and verbal communication skills, organizational abilities, and multitasking skills.
• Proficiency in HubSpot and a strong understanding of business financial and tax areas.
• A team-oriented mindset with high energy, thirst for knowledge, and a courteous demeanor.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• 3 weeks PTO
• Life insurance
• Up to 11% profit sharing contribution to employees 401(k)
  
  

• Dallas, TX 

As the Sales Director, you will drive revenue growth within your territory by identifying new business opportunities and building lasting relationships with customers. You will be the face of Jet OUT, showcasing the benefits of Co-Ownership and ensuring our customers have an exceptional experience from start to finish. Rewarding commission incentive plan with a solid base salary.

• Prospecting & Growth: Identify and engage with potential customers, building trust and effectively closing deals to maximize growth potential in territory.
• Market Intelligence & Strategy: Conduct competitive market analysis, develop and implement strategic sales strategies, and adjust positioning to grow our market leadership.
• Customer Relationship Management: Maintain and enhance relationships with existing customers, assist with onboarding, and document all interactions in HubSpot, our core CRM tool.
• Collaboration & Professional Development: Work alongside the marketing team to create exceptional customer experiences, stay updated with industry trends, and promote a positive safety culture. 
   

• A driven sales professional with a high school diploma (college degree in business with a sales emphasis preferred).
• Minimum of 5 years of sales experience, preferably in the aviation or luxury goods sector.
• Excellent written and verbal communication skills, organizational abilities, and multitasking skills.
• Proficiency in HubSpot and a strong understanding of business financial and tax areas.
• A team-oriented mindset with high energy, thirst for knowledge, and a courteous demeanor.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• 3 weeks PTO
• Life insurance
• Up to 11% profit sharing contribution to employees 401(k)
  
  

• West Coast - Remote Considered

The Charter Sales Manager plays a critical role in driving Jet OUT’s charter business, serving as the direct link between high-value clients, brokers, and our operations team. You’ll manage the full charter sales cycle from engaging prospective clients and preparing tailored solutions to overseeing flawless trip execution. This is an individual contributor role, but you’ll work closely with the Vice President of Revenue, Charter Operations, and Client Experience teams. We’re looking for someone who thrives in a high-performance, fast-paced environment and can confidently represent Jet OUT’s premium brand to the market.

• Drive Charter Revenue: Generate new business opportunities and convert inbound inquiries into booked trips, delivering customized solutions for both retail and wholesale clients.
• Deliver a Premium Client Experience: Build strong, lasting relationships with clients and brokers, ensuring Jet OUT is their trusted partner for private travel.
• Lead Deal Execution: Develop accurate pricing proposals, manage negotiations, and oversee every step of the sales cycle — from inquiry to completed flight.
• Optimize Fleet Utilization: Identify opportunities to maximize aircraft efficiency through back-to-back trips and empty leg matching, creating incremental revenue while enhancing client value.
• Collaborate Cross-Functionally: Work closely with our Operations team to ensure seamless trip execution and elevated service at every touchpoint.
• Represent Jet OUT: Serve as a brand ambassador at client meetings, trade shows, and industry events to grow your personal network and Jet OUT’s market presence.

• Experience: 3+ years in private aviation sales, charter brokerage, luxury travel, or other high-value, relationship-driven sales roles.
• Proven Performance: A strong track record of closing deals and exceeding revenue targets.
• Industry Knowledge: Understanding of retail vs. wholesale charter dynamics, fleet positioning, and Part 135 operations.
• Tech-Enabled Sales Skills: Comfortable using CRM tools like HubSpot and FMS platforms like FL3XX to manage leads, opportunities, and booked trips.
• Relationship Builder: Exceptional interpersonal skills and a natural ability to establish trust with discerning clients and partners.
• Driven & Competitive: Self-motivated with a strong desire to win in a fast-moving, performance-oriented environment.
• Willingness to travel for industry events and customer meetings.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• 3 weeks PTO
• Life Insurance
• Up to 11% profit sharing contribution to employees 401(k)

• Brand-New Fleet: Fly clients on the latest Cessna Citation CJ4 Gen2 aircraft, a competitive edge in the charter market.
• Innovative Model: Day-based Co-Lease and Co-Ownership programs generate qualified leads and unique value propositions.
• Growth Environment: Direct visibility with senior leadership and the opportunity to shape Jet OUT’s expansion into new markets.
• Culture: Entrepreneurial, collaborative, and performance-driven — where innovation and accountability fuel our success

• Dallas, TX Metro

We are seeking a highly motivated and results-oriented Business Development Associate (BDA) to drive Jet OUT's expansion. This sales-driven role focuses on comprehensive support for the sales cycle, from initial lead generation and qualification to post-sale client relationship management, targeting C-level decision-makers and high-net-worth individuals. The BDA will work closely with Sales Directors, providing critical support in guiding qualified buyers through the sales process and securing commitments for Co-Ownership and Co-Lease. Responsibilities include conducting market research, engaging in outbound prospecting, managing CRM data in HubSpot, developing strategic growth plans, identifying and engaging potential Jet OUT Owners, cultivating strategic partnerships, providing market intelligence, and representing Jet OUT at industry events. The BDA will play a key role in facilitating Sales Directors' efforts to achieve regional sales goals and drive revenue growth.

• Lead Generation and Qualification
  Conduct market research, engage in outbound prospecting, and execute targeted outreach to generate and qualify leads for Sales Directors.
• Outbound Engagement
  Utilize various prospecting techniques with an emphasis on outbound calling and in-person meetings to connect with key decision-makers.
• CRM Management
  Maintain accurate and timely documentation of sales interactions and pipeline opportunities within HubSpot.
• Strategic Collaboration
  
  Partner with Sales Directors to develop and implement strategies for market growth.
• Business Development
  
  Proactively identify and engage potential Jet OUT Owners by initiating strategic conversations about Co-Ownership and Co-Lease programs, directly driving new business opportunities.
• Strategic Partnerships: Cultivate relationships with key business stakeholders to conduct educational activities and seminars, effectively promoting the Jet OUT brand and expanding market reach.
• Sales Cycle Support
  Assist in all stages of the sales process, from initial outreach and qualification to meeting coordination and post-sale client relationship management.
• Market Intelligence
  Stay up-to-date on aviation trends, market insights, and competitor offerings to enhance lead conversion and sales effectiveness.
• Event Representation
  Represent Jet OUT at industry events, networking functions, and private aviation expos as needed.

• Adaptability
  Thrive in a dynamic sales environment and adjust strategies to maximize results.
• Collaboration
  Work closely with sales leadership to achieve regional sales goals.
• Results-Oriented
  Proactively drive lead generation and revenue growth.
• Service Excellence
  
  Provide a concierge-level experience, understanding and addressing the needs of high-net-worth individuals.
• Curiosity
  
  Continuously seek market insights and innovative engagement strategies.

• 1-5 years of experience in sales, business development, or lead generation (aviation experience a plus).
• Proven ability to engage C-level executives and high-net-worth individuals.
• Excellent communication and relationship-building skills.
• Highly motivated and goal-oriented with experience in outbound sales calls.
• Proficiency with CRM tools, preferably HubSpot.
• Strong analytical skills to analyze market data and develop prospecting strategies.
• Professional presence and representation skills.
• Willingness to travel for industry events and customer meetings.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• 3 weeks PTO
• Life Insurance
• Up to 11% profit sharing contribution to employees 401(k)

• Join a fast-growing leader in private aviation.
• Access a premium network of high-net-worth individuals and business leaders.
• Be part of an innovative and performance-driven team.
• Enjoy uncapped earning potential and clear career growth opportunities.

• Milwaukee, WI / Chicago, IL Metro

We are seeking a highly motivated and results-oriented Business Development Associate (BDA) to drive Jet OUT's expansion. This sales-driven role focuses on lead generation, market research, and prospecting, targeting C-level decision-makers and high-net-worth individuals. The BDA will collaborate closely with Sales Directors, to guide qualified buyers through the sales cycle and secure commitments for Co-Ownership and Co-Lease.

• Lead Generation and Qualification
  Conduct market research, engage in outbound prospecting, and execute targeted outreach to generate and qualify leads for Sales Directors.
• Outbound Engagement
  Utilize various prospecting techniques with a strong emphasis on outbound calling to connect with key decision-makers.
• CRM Management
  Maintain accurate and timely documentation of sales interactions and pipeline opportunities within HubSpot.
• Strategic Collaboration
  
  Partner with Sales Directors to develop and implement strategies for market growth.
• Business Development
  
  Identify potential Jet OUT Owners and initiate conversations about Co-Ownership and Co-Lease to drive new business opportunities.
• Sales Cycle Support
  Support the full sales cycle, from initial contact and qualification to facilitating meetings for Sales Directors.
• Market Intelligence
  Stay up-to-date on aviation trends, market insights, and competitor offerings to enhance lead conversion and sales effectiveness.
• Event Representation
  Represent Jet OUT at industry events, networking functions, and private aviation expos as needed.

• Adaptability
  Thrive in a dynamic sales environment and adjust strategies to maximize results.
• Collaboration
  Work closely with sales leadership to achieve regional sales goals.
• Results-Oriented
  Proactively drive lead generation and revenue growth.
• Service Excellence
  
  Provide a concierge-level experience, understanding and addressing the needs of high-net-worth individuals.
• Curiosity
  
  Continuously seek market insights and innovative engagement strategies.

• 1-5 years of experience in sales, business development, or lead generation (aviation experience a plus).
• Proven ability to engage C-level executives and high-net-worth individuals.
• Excellent communication and relationship-building skills.
• Highly motivated and goal-oriented with experience in outbound sales calls.
• Proficiency with CRM tools, preferably HubSpot.
• Strong analytical skills to analyze market data and develop prospecting strategies.
• Professional presence and representation skills.
• Willingness to travel for industry events and customer meetings.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• 3 weeks PTO
• Life Insurance
• Up to 11% profit sharing contribution to employees 401(k)

• West Coast, USA

As the Sales Director, you will drive revenue growth within your territory by identifying new business opportunities and building lasting relationships with customers. You will be the face of Jet OUT, showcasing the benefits of Co-Ownership and ensuring our customers have an exceptional experience from start to finish. Rewarding commission incentive plan with a solid base salary.

• Prospecting & Growth
  Identify and engage with potential customers, building trust and effectively closing deals to maximize growth potential in the territory.
• Market Intelligence & Strategy
  Conduct competitive market analysis, develop and implement strategic sales strategies, and adjust positioning to grow our market leadership.
• Customer Relationship Management
  Maintain and enhance relationships with existing customers, assist with onboarding, and document all interactions in HubSpot, our core CRM tool.
• Collaboration & Professional Development
  
  Work alongside the marketing team to create exceptional customer experiences, stay updated with industry trends, and promote a positive safety culture.

•  A driven sales professional with a high school diploma (college degree in business with a sales emphasis preferred).
• Minimum of 5 years of sales experience, preferably in the aviation or luxury goods sector.
• Excellent written and verbal communication skills, organizational abilities, and multitasking skills.
• Proficiency in HubSpot and a strong understanding of business financial and tax areas.
• A team-oriented mindset with high energy, thirst for knowledge, and a courteous demeanor.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• 3 weeks PTO
• Life Insurance
• Up to 11% profit sharing contribution to employees 401(k)

• Milwaukee, WI

We’re looking for a Frontend Web Developer who lives at the intersection of design and code. In this full-time, on-site role in the Milwaukee area, you’ll take the lead in crafting intuitive user interfaces and delightful web user experiences for Jet OUT’s digital platforms. This role leans heavily toward UI/UX design – you’ll create wireframes, visual mocks, and prototypes – but also involves bringing those designs to life with front-end development (HTML, CSS, JavaScript / TypeScript). You’ll work closely with our marketing and product teams to ensure our website and web apps are not only beautiful, but also fast, accessible, and easy to use. If you have an eye for clean design, a knack for smooth interactions, and the coding chops to implement them, this is the perfect opportunity to shape the digital face of a disruptive aviation startup.

• Design engaging UIs Create and refine wireframes, mockups, and interactive prototypes that align with Jet OUT’s brand and mission. Ensure a user-centered design approach that delivers simplicity and elegance.
• Develop front-end features Translate design prototypes into responsive, cross-browser compatible front-end code using HTML5, CSS3, and modern JavaScript/TypeScript. Implement UI interactions and animations for seamless, intuitive user experiences.
• Enhance UX and usability Continuously improve the look and feel of our web presence. Conduct UI/UX testing, gather user feedback, and iterate on designs to optimize the customer journey (from landing pages to marketing emails to online booking flows).
• Collaborate with cross-functional teams Work closely with marketing and back-end developers to implement new website sections, microsites, or landing pages. Ensure design consistency and uphold best practices in web design across all pages.
• Maintain and optimize web content Update and manage content on our website (built on HubSpot CMS). Optimize pages for performance, SEO, and accessibility. Troubleshoot and debug front-end issues to maintain a smooth online experience.
• Stay innovative Keep up with industry trends in web design, UI frameworks, and digital user experience. Bring fresh ideas to the table and experiment with modern design concepts to keep Jet OUT’s digital experience cutting-edge.

• UI/UX design experience
  Proven experience (2+ years) in web or mobile UI/UX design. Portfolio showcasing clean, modern designs and user-friendly interfaces. Proficiency with design tools like Figma to create wireframes and prototypes.
• Front-end development skills
  Solid knowledge of HTML5, CSS3, and JavaScript (ES6+). Experience with TypeScript and front-end build tools is preferred. Able to implement designs pixel-perfectly in code and make responsive layouts that work across devices.
  
• Problem-solving & learning mindset
  Ability to debug HTML/CSS/JS issues and optimize user interactions. Quick learner willing to dive into Jet OUT’s preferred tech stack and adapt to new tools or workflows.
• Eye for detail & UX principles
  Strong understanding of typography, color, and layout. Familiarity with usability principles and accessibility standards (WCAG). You strive to make interfaces intuitive for end-users.
  
• Team player
  Excellent communication and collaboration skills. Ability to work on-site with cross-functional teams, take feedback constructively, and contribute to a positive team culture. Self-motivated and able to manage time to meet deadlines in a fast-paced, startup environment.

• HubSpot CMS or similar
  Hands-on experience building templates or pages in HubSpot COS/HubL, or other marketing CMS platforms. Understanding of inbound marketing concepts is a bonus.
• Graphic design skills
  Ability to create or edit graphics, icons, or basic videos to support content (Adobe Creative Suite or similar)
• SEO/Analytics knowledge
  Familiarity with SEO best practices and using analytics tools to inform design improvements.
  
• Passion for aviation/travel
  An interest in the private aviation or travel industry. While no aviation experience is required, curiosity for our domain helps in crafting a more engaging user story.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• 3 weeks PTO
• Life Insurance
• Up to 11% profit sharing contribution to employees 401(k)

• Milwaukee, WI

Jet OUT is looking for a highly motivated, detail-oriented Concierge to join our team! This position is full-time and reports directly to the Director of Customer Experience. Jet OUT offers an innovative Co-Ownership platform, making private aviation more accessible and efficient for both the business and personal traveler. Utilizing over 5,000 regional airports, we get our owners exactly where they need to be, precisely when they need to be there, while minimizing cost and maximizing productivity. Our success shows in the growth we have experienced over the past couple of years and we are currently in need of concierges to join our team.

• Face of customer service working directly with Jet OUT customers and clients.
• Handle incoming calls, texts, and emails with professionalism and urgency.
• Obtain vital information from customers while assessing credibility of situations.
• Communicate with outside customers and internal departments to assist customers.
• Work closely with dispatch team to relay customer information and requests.
• Manage day-to-day logistics for customers including transportation, lodging, catering, and other specific requests.
• Provide exceptional customer service to the standards set by Jet OUT.
• Create personalized experiences for customers on a flight-by-flight basis.
• Make sure customers are satisfied by providing thorough follow-up.
• Document all customer interactions in the client database.
• Input information accurately into the database in a timely manner.
• Print and organize flight data as necessary.
• Optimize flight schedule while monitoring costs and service quality.
• Promote a positive safety and reporting culture.
• Report any potential or observed safety issues via appropriate methods.
• Provide coaching and on-the-job training for new-hire concierges.
• Perform other duties as assigned or required.

• Education & Experience Requirements.
• High school diploma.
• Excellent written and verbal communication skills.
• Excellent organization skills.
• Ability to perform basic math and time calculations.
• Computer savvy.
• Familiarity with Google Sheets and various other computer programs.
• Computer proficiency and accurate data entry skills.
• Must have strong multitasking skills.
• Previous experience in a customer service setting strongly preferred, whether in a call center or face-to-face setting.
• Ability to work with internal and external customers and maintain professional relationships.
• Sense of urgency and creativity in solving problems.
• Must be dedicated, punctual, and team-oriented.
• Must be courteous and high-energy.

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• PTO
• Life insurance
• Up to 11% profit-sharing contribution to employees’ 401(k)
  
  

• Milwaukee, WI

As a Crew Scheduler, you will be responsible for scheduling crew members for flight duties. You will utilize problem-solving skills in order to ensure every aircraft is crewed in accordance with legal rest requirements. This is an opportunity to be a founding member of a new team within Jet OUT. You will receive all the training necessary to gain knowledge of the position and the industry.

• Resource planning/scheduling of flight crew to ensure maximum utilization of the fleet.
• Monitor crew duties to ensure compliance within industry-required limits.
• Inform the flight crew of changes that occur to their rosters.
• Coordinate flight crew accommodations and transportation.
• Coordinate roster changes in case of sickness or other unavailability at short notice.
• Update and maintain respective databases and tracking programs.
• Perform other tasks/duties assigned by the instructions of the Reporting Manager.
• Must be able to work Monday to Friday 9:00AM - 5:00PM with the potential for a 4 days on, 4 days off schedule in the future.

• Two or more years of flight/ground transportation/operations experience.
• One or more years of experience maintaining rosters, resource planning, or moving people around at large volumes.
• Two or more years of experience as a Crew Scheduler in the aviation industry.
• One year of customer service or office experience.
• Working knowledge of FAA 135.267 rule set - preferred.
• Strong interpersonal and communication skills with the ability to communicate efficiently and effectively with all levels of staff to ensure crew are fully aware and briefed on their roster and any changes.
• Proven experience using Microsoft Office Suite.
• Proven ability to multitask effectively, prioritize, and communicate project status.
• Proven ability to work in a fast-paced, team-oriented environment and be flexible to the changing needs of the business.
• Advanced organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Solutions-driven mindset with a demonstrated ability to exercise sound judgment and work independently.
• Operations experience in Part 135 and 121 Airline environment

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• PTO
• Life insurance
• Up to 11% profit-sharing contribution to employees’ 401(k)

• Milwaukee, WI

The Detailer/Aircraft experience specialist will perform the daily cleaning/detailing responsibilities on the aircraft when they return to base and on non-fly days to keep the level of appearance and quality up to Jet OUT standards. This will include exterior washes, interior cleaning, and carpet cleaning. This person will also restock snacks and drinks on board the aircraft, as well as manage the on-site inventory. This person will receive and complete special requests of customers, such as catering, special snack requests, and the like. This is a full-time job, mostly in evenings/nights, with starting times dependent on flight schedules. This is a Thursday through Monday, full-time work schedule.

• Aircraft interior and exterior cleaning and polishing.
• Exterior wet and dry wash.
• Brightwork metal polishing.
• Complete interior detail.
• Dry clean carpet and upholstery.
• Leather cleaning and conditioning.
• Stain removal.
• Wood trim polishing.
• Lavatory and galley sanitation.
• Restock aircraft galley provisioning and go-bags.
• Reorder base provisioning stock (food & beverages).
• Rotate galley food and beverage stock.
• Remove and dispose of expired stock.

• Be available for full-time plus have on-call availability
• Have a vehicle or way to get to work
• Able to self-manage time
• Pass initial and random drug testing

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• PTO
• Life insurance
• Up to 11% profit-sharing contribution to employees’ 401(k)
  
  

• Milwaukee, WI

Jet OUT is looking for a highly motivated, detail-oriented Flight Dispatcher to join our team! This position reports directly to the Director of Dispatch and Flight Scheduling.

Jet OUT offers an innovative Co-Ownership platform, making private aviation more accessible and efficient for both the business and personal traveler. Utilizing over 5,000 regional airports, we get our owners exactly where they need to be, precisely when they need to be there, while minimizing cost and maximizing productivity. Our success shows in the growth we have experienced over the past couple of years and we are currently in need of dispatchers to join our team.

• Manage day-to-day activities including flight release, airworthiness assessments, and weather assessments.
• Confirm availability of airplanes and flight crews in a timely fashion as flight requests are received while optimizing the flight schedule for service quality and cost.
• Ensure that the flight crew being assigned are qualified, trained, and scheduled in accordance with FAA and company duty and rest time requirements.
• Coordinate with maintenance to assess aircraft airworthiness before dispatching flights.
• Monitor the progress of each flight, paying specific attention to weather and field conditions at departure, destination, and alternate airports.
• Exercise operational control authority as the first point of contact for flight crews in cases of flight changes caused by weather, maintenance, passengers, ATC, flight crews, etc.
• Coordinate with all appropriate parties regarding unscheduled operation of aircraft due to weather, airport conditions, emergency situations, etc.
• Initiate emergency response plan as necessary.
• Work with Dispatch and Concierge team members to analyze operational factors and restrictions that may affect the successful completion of a flight.
• Communicate in a timely and professional manner with internal departments and to assist customers.
• When required, handle incoming calls, texts, and emails with professionalism and urgency.
• When required, obtain vital information from customers while assessing the credibility of situations.
• Promote customer service during all phases of flight planning.
• Promote a positive safety and reporting culture.
• Report any potential or observed safety issues via appropriate methods.
• Provide coaching and on-the-job training for new-hire dispatchers.
• Perform other duties as assigned or required.

• Bachelor’s degree strongly preferred
• FAA Dispatcher License or flight dispatcher experience strongly preferred
• Excellent written and verbal communication skills
• Computer savvy
• Computer proficiency and accurate data entry skills
• Must have strong multitasking skills
• Previous experience in a customer service setting strongly preferred, whether in a call center or face-to-face setting
• Ability to work with internal and external customers, and maintain professional relationships
• Sense of urgency and creativity in solving problems
• Must be dedicated, punctual, and team-oriented
• Must be courteous and high-energy

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• HSA
• PTO
• Life insurance
• Up to 11% profit-sharing contribution to employees’ 401(k)